Social Media Crime
If you find content in social media that concerns you or you feel may be a crime, report it!
- If there is a person in immediate danger of being hurt, call 911 or your local law enforcement agency.
- If you find content and you are not sure when or where it occurred, contact the social media provider directly. This will ensure the correct law enforcement agency will be able to investigate the issue in a timely manner.
- You may also make a report directly to the National Center for Missing and Exploited Children. They will be able to direct the investigation to the correct law enforcement agency which has jurisdiction over where the crimes occurred.
Social Media Reporting
The information below is from each social media provider:
To report a photo or video:
- Click on the photo or video to expand it. If the profile is locked and you can't view the full-sized photo, click Find support or report photo.
- Hover over the photo or video and click Options in the bottom right corner.
- Click Find Support or Report Photo for photos or Find support or report video for videos.
- Select the option that best describes the issue and follow the on-screen instructions.
If you're having trouble reporting something, please log in from a computer and use the report links.
If you see comments that aren't following our Community Guidelines, you can report them. To report a comment:
- Tap below the post.
- Swipe left over the comment (iPhone) or tap and hold the comment (Android) you'd like to report.
- Tap (iPhone) or (Android).
- Tap Spam or Scam or Abusive Content.
- Select an option for why the comment is abusive.
When you report an inappropriate comment, your report is anonymous, meaning your information is never shared with the person whose posted the comment.
If someone leaves an inappropriate comment on your post, you can delete it.
Report a Safety Concern:
If you ever experience harassment, bullying, or any other safety concern, you can always report it right to us. Together we can make Snapchat a safer place and a stronger community.
To report a Story on Snapchat, just press and hold on the offending Snap until a 🏳️ button appears. Tap it to report the Story and let us know what’s going on.
To report a Snap someone sent you, just press and hold on the Snap until a 🏳️ button appears. Tap it to to report the Snap and let us know what’s going on.
To report a Snapchat account, press and hold on that Snapchatter's name and tap the ⚙button. Tap ‘Report’ to report the account and let us know what’s going on.
To report a Story on the web from your computer, click the ⋮ button on the video, then click ‘Report’. To report a Story on the web from your phone or tablet, tap the ⋮ button on the video to report it and let us know what’s going on.
To hide something on Discover, just press and hold a tile on the Discover screen, then tap ‘Hide’ or unsubscribe. You should start to see fewer Snaps like that on your Discover screen.
Note: If you’re unable to report a safety concern in-app, you can still report any issue you run into right on the Snapchat Support site.
National Center for Missing and Exploited Children (NCMEC):