Court Operations

Beginning May 29, San Bernardino Superior Court gradually reopened with modified service hours from 8:00 a.m. to 2:00 p.m. Face coverings and social distancing are required. 

Before coming to court, please review this flyer on enhanced security measures.

For a complete overview of services offered by location and litigation type, click here.

Financial Assistance

Emergency Rental and Mortgage Assistance Program (ERMA)

The Emergency Rental and Mortgage Assistance Program provides one-time grants to individuals and families that own/rent and occupy a residential property in Fontana as their primary residence who have lost income because of COVID-19 and who are at risk of default on their mortgage or rent payments. The maximum amount of assistance is up to $5,000 (total) for up to three (3) consecutive months, based on actual need. The grant paid directly to the mortgage company/property owner/property manager.

As of August 21st at 5 PM, the City is no longer accepting applications for the Emergency Rental and Mortgage Assistance Program.  If you would like to be placed on a waitlist, please complete the form using the link below.  If funds become available, then potential applicants will be contacted in the order of the waitlist to submit an application with supporting documentation.

Click here for the wait list.

Fontana To-Go Menu

The City of Fontana, in partnership with the Fontana Chamber of Commerce, has developed the "Fontana To- Go" menu of restaurants that have ramped up their takeout and delivery options to serve you during the Coronavirus crisis. Our local restaurants need us now more than ever to keep family and friends employed. Please help support local food establishments. View the original list of restaurants here. 

View the updated and interactive map here. 

Health & Wellness

Dr. Erin Gustafon, with San Bernardino County Public Health, recommends the steps you can take to protect your health and those around you:

• Wash hands with soap and warm water for 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
• Avoid touching eyes, nose or mouth with unwashed hands.
• Avoid close contact with people who are sick.
• N95 masks are not recommended outside a healthcare setting. Surgical masks can be worn by sick individuals to reduce the likelihood of spreading germs to others.
• If someone does become sick with respiratory symptoms like fever and cough, they should stay away from work, school or other people to avoid spreading illness and seek assistance from their healthcare provider

California Parent & Youth Helpline

Parents Anonymous Inc. recently launched the California Parent & Youth Helpline and Online Parents Anonymous Support Groups to address the stress and concerns of the COVID-19 virus impacting your family. 

Staff is available to assist through free trauma-informed, evidenced-based emotional support to Parents, Children and Youth in any language via calls, text, live chat and email. Call or text 1-855-427-2736. 

The California Parents & Youth Helpline operates 7 days a week from 8:00 a.m. - 8:00 p.m. Visit their website here. 

Parents can also join a Weekly Online Support Group through the website here. In this confidential setting, parents address their underlying emotions and build resiliency to strengthen their families. 

Latest News

State announces CA Notify - California’s exposure notification system: December 7

CA Notify lets you know if you might have been exposed to COVID-19 while preserving your privacy. CA Notify goes live on Thursday, December 10. Learn more here.

State announces Regional Stay-Home Order: December 3

The Regional Stay Home Order will go into effect at 11:59 PM the day after a region has been announced to have less than 15% ICU availability. The supplemental order clarifies retail operations and goes into effect immediately. They prohibit private gatherings of any size, close sector operations except for critical infrastructure and retail, and require 100% masking and physical distancing in all others. Read the order here.

State issues limited Stay at Home Order to slow spread of COVID-19: November 19

Governor Gavin Newsom and the California Department of Public Health (CDPH) announced a limited Stay at Home Order requiring generally that non-essential work, movement and gatherings stop between 10 PM and 5 AM in counties in the purple tier. The order will take effect at 10 PM Saturday, November 21 and remain in effect until 5 AM December 21.

Outdoor private gatherings  up to three households permitted: October 9

The new guidance allows outdoor private gatherings of up to three separate households provided masks and certain social distancing protocols are met. View the guidance here.

Guidance to reopen outdoor playgrounds and other outdoor recreational facilities: September 28

The California Department of Public Health released guidance for reopening Outdoor Playgrounds and other Outdoor Recreation Facilities. View the guidance here. City staff is workly quickly to adhere to the State's guidance in order to reopen. We will be reopening playgrounds as soon as possible. Thank you for your patience. 

New guidance for safe re-opening of schools: July 17

Schools may open if they are in a county that has been off the County Monitoring List for 14 days and follow strict health and safety requirements, including masks, symptoms checks, and switching back to distance learning when required. Learn more about the requirements for safe in-person learning at schools. 

California closes some indoor business operations statewide and additional indoor operations in specific counties: July 13

Statewide indoor closures include restaurants, bars and breweries, wineries & tasting rooms, movie theaters, family entertainment centers, zoos and museums, and cardrooms. 

County indoor closures include fitness centers, places of worship, indoor protests, offices for non-critical infrastructure sectors, personal care services, hair salons and barbershops, and malls. County closures apply to counties that have been on the County Monitoring List for 3 consecutive days. Read more here.

California closes bars and indoor businesses in counties on Monitoring List: July 1

Effective immediately, certain counties must close all bars, some beach parking, and indoor business operations due to the risk of infection. This applies to counties that have been on the County Monitoring List for 3 consecutive days. Read more here. These closures will remain in place for at least 3 weeks: 

• Restaurants
• Wineries and tasting rooms
• Movie theaters 
• Family entertainment centers (for examples: bowling alleys, miniature golf, batting cages and arcades)
• Zoos and museums
• Cardrooms

State of California mandates face coverings: June 18

Californians are now required to wear face coverings in public spaces - particularly indoors or when physical distancing is not possible. Read more here. 

Local Emergency Declared on Saturday, March 14, 2020

Out of an abundance of caution, the Fontana City Council declared a local emergency during the Saturday, March 14 council meeting to limit the risk of a Coronavirus (COVID-19) spread and urge residents to follow safe health practices. View the original proclamation and resolution here. View the updated proclamation and resolution here. 

“Our purpose is not to alarm people, but to establish processes and procedures that will limit exposure and remind everyone that together we can overcome this,” said Mayor Acquanetta Warren.

Multilingual & ASL Resources

Español

Para obtener información sobre COVID-19 de los CDC en español, haga clic aquí.

• Qué hacer si contrae la enfermedad del coronavirus 2019 (COVID-19)
• Lo que necesita saber sobre la enfermedad del coronavirus 2019
• Síntomas de la enfermedad del coronavirus 2019
• Infórmese sobre la enfermedad del coronavirus 2019

CDC Multilingual Fact Sheets/Flyers

For resources in languages including Chinese, Arabic, Vietnamese, Korean, and more, please click here.  

American Sign Language

The CDC has released an ASL video series surrounding COVID-19. Topics include creating face coverings, symptoms, prevention tips, managing stress and anxiety, and social distancing. View the series here.

Parks & Fields

City Parks Playgrounds, Green Spaces, and Walking Paths Are Open

Effective Tuesday, October 13, playgrounds at all City of Fontana parks are open. Continue to wear face coverings, practice social distancing, and be sure to wash or sanitize hands before using play equipment. View the State of California guidance on outdoor playgrounds here.

All parks remain open during regular posted hours to enjoy green spaces and walking paths, but the public is encouraged to practice social distancing of at least 6 feet with members outside of their household and wear a face covering.

City Park Closed Amenities

The following park amenities remain closed until further notice:

• Shelters/picnic areas
• BBQs
• Basketball courts

Youth Sports

The City of Fontana reopens Athletic Facilities (e.g. fields, sports pavilions) for use under permit basis August 7, 2020 - January 31, 2021, in accordance with the State Guidance Youth Sports. 

Permits will be issued for practice only for organized youth sports on city property. Scrimmage, games, inter squad competition, friendlies, tournaments, contact sports, large gatherings, or spectators are not permitted during this time. Dugouts and concessions stands will remain closed. 

Please refrain from conducting any type of sports-related activity with teams and organizations on city property without a permit. Failure to adhere will jeopardize permits being issued. We need everyone to comply in order to keep facilities open during this COVID-19 transition period.

User groups interested in obtaining permits for the current field allocation August 7, 2020 - January 31, 2021, are required:

1. To have a zero balance due on account
   - Email hvasquez@fontana.org to request your account balance due
2. Email current/valid Insurance naming the City of Fontana 16860 Valencia Ave, Fontana CA 92335 as Additionally Insured to hvasquez@fontana.org
3. Complete an Athletic Facility Application and email to hvasquez@fontana.org
4. Email signed COVID-19 COVID-19 " Use of Facilities" Guidelines document by the league president/representative to hvasquez@fontana.org

City Facilities

• The City Hall lobby, Police Department lobby, Public Works lobby, and Human Resources lobby are closed to the public. Although these lobbies are closed, the offices are still operational.

Please click here for instructions on services for business licenses, dog licenses, general billing, sewer bills, parking citations, and passports.

• The Development Services Organization (DSO) is open by appointment only. Appointments can be scheduled via email to dsoappointments@fontana.org or by calling (909) 350-7640.

The following departments are available by appointment through the Development Services Organization:

• Community Development (Planning, Building and Safety and Fire Protection District)
• Engineering

Closures & Cancellations

The following closures/cancellations are currently in effect until further notice:

• All community and neighborhood centers (including the Mary Vagle Nature Center, the Fontana Community Senior Center and the Fontana Park Aquatics Complex) are closed.
• Please note: The Jessie Turner Center and Jack Bulik Neighborhood Center are reopened for COVID-19 testing only. The Community Senior Center will open as a cooling center when temperatures reach 100 degrees. 

Park Amenities

Picnic shelters, BBQs, and basketball courts are closed until further notice. 

All parks remain open during regular posted hours to enjoy playgrounds, green spaces, and walking paths, but the public is encouraged to practice social distancing of at least 6 feet with members outside of their household and wear a face covering.

Fontana Lewis Library & Technology Center

Beginning, December 10, the Fontana Lewis Library & Technology Center will no longer have indoor service, but will offer Library To Go Services which includes:

Doorside Item Pick Up:

1. Place a hold on sbclib.org or the SBCL app
2. Receive a notification to stop by the library within 10 days of the notification
3. Call when you arrive at the library and pick up materials near the entrance

Grab and Go Program Kits:

1. Call the library to schedule a pickup
2. Visit the library and call when you arrive
3. Pick up your program kits at the designated place

School Reopening Plans:

The California Department of Public Health has released new guidance for the safe re-opening of in-person learning at schools. Schools may open if they are in a county that has been off the County Monitoring List for 14 days and follow strict health and safety requirements, including masks, symptoms checks, and switching back to distance learning when required. 

Click a district below to learn more about their 2020-2021 back to school options:

• Chaffey Joint Union High School District
• Colton Unified School District
• Cucamonga Elementary School District
• Etiwanda Elementary School District
• Fontana Unified School District
• Rialto Unified School District

Internet Connection Services

Local Inland Empire non-profits are working with the California Public Utilities Commission to connect residents to high-speed, inexpensive internet through the California Emerging Technology Fund during the COVID-19 pandemic. To qualify and get high-speed internet, contact one of the organizations below:

• Ch.I.C.C.C.A.A.A
  Call/Text: (909) 406-9372 or (909) 454-7129
  Email: access4IE@gmail.com
• SBX: Youth & Family Services
  Text "Connect" to (951) 406-4466
  Or go to www.sbxinc.org/low-cost-internet to see if you qualify.
• Great Harvest Community Center
  Call: (909) 352-9060
  Email: Greg Walker gregory.walker@laverne.edu
• Charter Offers Free Access to Spectrum Broadband & WiFi for 60-Days for New K-12 and College Student Households. More information here.

COVID response messages from network providers:

• AT&T Response - https://about.att.com/pages/COVID-19.html
• Verizon Response - https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19

Utilities

California Public Utilities Commission (CPUC) 

The CPUC is using programs to reduce energy bills, suspending electrical, natural gas and water utility disconnections and taking a number of other actions to assist utility customers and small businesses during the COVID-19 crisis, including: 

• Reducing Energy Bills
• Suspending Utility Disconnections
• Suspending Renewal Requirements for Low-Income Programs 
• Suspending Wireless Data Caps and Overage Charges
• Ensuring Critical Wildfire Safety Preparation Continues

For more information on the CPUC’s response to COVID-19, please click here.

Southern California Edison

Southern California Edison has postponed all noncritical planned power outages while continuing with emergency outage work for public safety and wildfire mitigation. SCE is also helping customers with their bills by suspending service disconnections for nonpayment and waiving late fees for business and residential customers impacted by the COVID-19 emergency. For more information, please click here. 

To view the Community Resource Guide please click  here.

SoCalGas

SoCalGas branch payment offices are closed to the public; however, there are many other ways to pay your bill. View information regarding payment and more here. 

Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit socalgas.com/care, complete the quick online application and find out instantly if they qualify to save 20% on their monthly utility bill. 

For more information about SoCalGas’ response to COVID-19, please visit their website

Burrtec

As of January 2021, Burrtec is experiencing staff impacts and appreciates your assistance with the following:

• Place barrels out when they are full or near full; avoid setting out barrels partially full
• Service times may change, so please leave your barrels out for service until the next day
• Bulky pickup requests are temporarily suspended until after 2/1/21
• Barrel exchanges for dirty and broken by usable barrels are temporarily suspended until after 2/1/21

View Burrtec's website here.

Water

California’s comprehensive and safe drinking water standards require a multi-step treatment process that includes filtration and disinfection. The process removes and kills viruses, including coronaviruses such as COVID-19, as well as bacteria and other pathogens. View California Water Boards Fact Sheet.

Stay up-to-date with Fontana Water Company and their alerts regarding the Coronavirus through their website here.  

For more information:

💧 Fontana Water Company – (909) 822-2201

💧 Cucamonga Valley Water District - (855) 654-2893

💧 West Valley Water District - (909) 875-1804