Coronavirus - Residents
- Reopenings & Closures
- COVID Testing
- Financial Assistance
- Court Operations
- Health & Wellness
- Internet Access
- Local Emergency Declared
- Multilingual & ASL Resources
- The Fontana City Hall lobby, Development Services Organization (DSO) lobby, Police Department lobby, and the Public Works lobby reopened to the public on Monday, March 1, 2021. Visitors are required to wear face coverings and will have temperatures taken upon entry. Hours are from 8:00 a.m. to 5:00 p.m.
- The Human Resources Department lobby and Community Services Department lobby remain open to the public by appointment only. Please call (909) 350-7650 to schedule an appointment with Human Resources. Please call (909) 349-6900 to schedule an appointment with the Community Services Department.
Community Services Programs
The City of Fontana is pleased to announce the return of in-person summer programs starting June 14, 2021. Community Services is excited to offer modified recreational programming for the community with keeping the community’s health and wellbeing a top priority. The returning programs are:
- Swim lessons & recreation open swim
- 8 Summer Day Camps
- Recreation Classes (July)
- Fontana Cultural Arts
- Pee Wee Soccer
- Park Shelter Rentals
- Adult 55+ Senior Center Clubs
Programs are listed online here.
Jessie Turner Center
Monday | 12:00 p.m. - 8:00 p.m.
At this testing event, samples are collected by inserting a swab up the nostril. These samples are then sent to a laboratory for COVID-19 testing. Testing is free of charge and does not require health insurance.
Make an appointment here. Although walk-ins are welcome, appointments are recommended.
No symptoms are required. All clients are required to wear a face-covering. Please use Citrus Avenue to get to Knox Avenue. There are no left-hand turns into Fontana Park off of Knox Avenue. (Por favor, utilice la Avenida Citrus para llegar a la Avenida Knox. A la salida de la avenida Knox no hay ninguna vuelta a la izquierda para entrar al parque de Fontana).
All California residents age 12+ are eligible to receive a vaccine.
Vaccines are now available at the Jessie Turner Center. Schedule an appointment here.
CA COVID-19 Rent Relief Program
CA COVID-19 Rent Relief provides financial assistance to income-qualified renters experiencing housing instability. The program provides rent reimbursement to landlords for unpaid rent accrued between April 1, 2020, and March 31, 2021.
The CA COVID-19 Rent Relief Program is overseen by the State of California Business, Consumer Services and Housing Agency. Please do not contact the City of Fontana Housing Division for questions about this program. Visit HousingIsKey.com to verify eligibility and apply.
Emergency Mortgage Assistance Program (EMA)
The Emergency Rental and Mortgage Assistance Program provides one-time grants to individuals and families that own/rent and occupy a residential property in Fontana as their primary residence who have lost income because of COVID-19 and who are at risk of default on their mortgage or rent payments. The maximum amount of assistance is up to $20,000 (total) for up to six (6) consecutive months. The grant is paid directly to the mortgage company/property owner/property manager. Learn more and request an application here.
Please visit the Superior Court of California website here.
If you have a hearing (telephonic or in-person), you should still come to court unless you are experiencing fever, chills, shortness of breath, fatigue, etc., or have been diagnosed with or exposed to COVID-19, or asked to self-quarantine which prohibits you from entering any court facility or courthouse.
The Superior Court of California Fontana Clerk's Offices are open Monday through Friday, from 8:00 a.m. to 12:00 p.m. (lobby & phones). Face coverings and social distancing required at all times.
The Court will begin to resume new jury trials on February 16, 2021, with safety protocols in place due to lift of the regional stay-at-home order issued by Governor Gavin Newsom. Please check your jury reporting status before coming to court and review Jury Safety Protocols.
- Log onto the jury portal service
- Call (909) 884-1858
Health & Wellness
Dr. Erin Gustafon, with San Bernardino County Public Health, recommends the steps you can take to protect your health and those around you:
- Wash hands with soap and warm water for 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching eyes, nose or mouth with unwashed hands.
- Avoid close contact with people who are sick.
- N95 masks are not recommended outside a healthcare setting. Surgical masks can be worn by sick individuals to reduce the likelihood of spreading germs to others.
- If someone does become sick with respiratory symptoms like fever and cough, they should stay away from work, school or other people to avoid spreading illness and seek assistance from their healthcare provider
California Parent & Youth Helpline
Parents Anonymous Inc. recently launched the California Parent & Youth Helpline and Online Parents Anonymous Support Groups to address the stress and concerns of the COVID-19 virus impacting your family.
Staff is available to assist through free trauma-informed, evidenced-based emotional support to Parents, Children and Youth in any language via calls, text, live chat and email. Call or text 1-855-427-2736.
The California Parents & Youth Helpline operates 7 days a week from 8:00 a.m. - 8:00 p.m. Visit their website here.
Parents can also join a Weekly Online Support Group through the website here. In this confidential setting, parents address their underlying emotions and build resiliency to strengthen their families.
Internet Connection Services
Local Inland Empire non-profits are working with the California Public Utilities Commission to connect residents to high-speed, inexpensive internet during the COVID-19 pandemic. To qualify and get high-speed internet, contact one of the organizations below:
- Emergency Broadband Benefit Program
- Contact your preferred broadband provider directly
- Go directly to the application website
- Call 833-511-0311 for a mail-in application
Call/Text: (909) 406-9372 or (909) 454-7129
- SBX: Youth & Family Services
Text "Connect" to (951) 406-4466
Or go to www.sbxinc.org/low-cost-internet to see if you qualify.
- Great Harvest Community Center
Call: (909) 352-9060
Email: Greg Walker firstname.lastname@example.org
- Charter Offers Free Access to Spectrum Broadband & WiFi for 60-Days for New K-12 and College Student Households. More information here.
Internet Providers Offering Help to Low-Income Families During the Coronavirus Pandemic
Many internet providers are stepping up and offering payment plans, discounted prices, and other special promotions to help lower-income families cope with the challenges of COVID-19. View the list of providers and how to apply here.
Local Emergency Declared on Saturday, March 14, 2020
Out of an abundance of caution, the Fontana City Council declared a local emergency during the Saturday, March 14 council meeting to limit the risk of a Coronavirus (COVID-19) spread and urge residents to follow safe health practices. View the original proclamation and resolution here. View the updated proclamation and resolution here.
“Our purpose is not to alarm people, but to establish processes and procedures that will limit exposure and remind everyone that together we can overcome this,” said Mayor Acquanetta Warren.
Multilingual & ASL Resources
Para obtener información sobre COVID-19 de los CDC en español, haga clic aquí.
- Qué hacer si contrae la enfermedad del coronavirus 2019 (COVID-19)
- Lo que necesita saber sobre la enfermedad del coronavirus 2019
- Síntomas de la enfermedad del coronavirus 2019
- Infórmese sobre la enfermedad del coronavirus 2019
CDC Multilingual Fact Sheets/Flyers
For resources in languages including Chinese, Arabic, Vietnamese, Korean, and more, please click here.
American Sign Language
The CDC has released an ASL video series surrounding COVID-19. Topics include creating face coverings, symptoms, prevention tips, managing stress and anxiety, and social distancing. View the series here.
California Public Utilities Commission (CPUC)
The CPUC is using programs to reduce energy bills, suspending electrical, natural gas and water utility disconnections and taking a number of other actions to assist utility customers and small businesses during the COVID-19 crisis, including:
- Reducing Energy Bills
- Suspending Utility Disconnections
- Suspending Renewal Requirements for Low-Income Programs
- Suspending Wireless Data Caps and Overage Charges
- Ensuring Critical Wildfire Safety Preparation Continues
For more information on the CPUC’s response to COVID-19, please click here.
Southern California Edison
Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit socalgas.com/care, complete the quick online application and find out instantly if they qualify to save 20% on their monthly utility bill.
California’s comprehensive and safe drinking water standards require a multi-step treatment process that includes filtration and disinfection. The process removes and kills viruses, including coronaviruses such as COVID-19, as well as bacteria and other pathogens. View California Water Boards Fact Sheet.
Stay up-to-date with Fontana Water Company and their alerts regarding the Coronavirus through their website:
💧 Fontana Water Company – (909) 822-2201
💧 Cucamonga Valley Water District - (855) 654-2893
💧 West Valley Water District - (909) 875-1804