Public Safety Power Shutoff (PSPS)
PSPS Update: September 6, 2020
Due to weather conditions, power may have to be shut off to electrical circuits in High Fire Risk Areas in Fontana. SCE customers on the potentially affected circuits will be notified to give time to prepare.
Be sure to check your email for details and visit the SCE website here for more information. For outage-specific Customer Service issues, you can call 800-611-1911.
For more information on how to prepare for an outage, click here.
What is a Public Safety Power Shutoff?
In order to keep communities safe, your local energy company may need to turn off the power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff (PSPS).
Learn about the factors for PSPS, the benefits, restoring power, claims for loss of goods, solar panels, and much more in SCE's frequently asked questions handout here.
Community Meeting Q&A
The City of Fontana, alongside the Fontana Chamber of Commerce and Southern California Edison, held a Public Safety Power Shutoffs Community Meeting on Wednesday, November 13 to address public concerns and allow for residents to meet with SCE, City of Fontana, and San Bernardino County representatives.
Attendees submitted questions on index cards for SCE and the City of Fontana. Thank you for your patience and understanding as we worked to compile and answer the questions.
View the Community Meeting Q&A here.
Visit SCE's website here to stay informed on the shutoffs.
SCE notifies customers approximately 48 hours in advance of a potential PSPS event and will attempt to notify customers again approximately 24 hours before power is shut off. Additional notifications will be made throughout the outage, when power has been shut off and when it has been restored. Notifications may occur via a combination of phone call, text, sce.com, email and social media etc. Please note: Sudden onset of conditions may impact SCE's ability to provide advanced notice to customers.
What You Can Do
If you would like more information or have questions about PSPS, please contact Southern California Edison at 1-800-611-1911.
The City of Fontana is currently documenting the impacts the shutoffs are having on the community to present at the State government. Please provide your detailed statement at email@example.com.
Preparing for an Outage
- Have a personal safety plan in place for every member of your household (including pets).
- Plan for any medical needs like medications that need to be refrigerated or devices that require power.
- Build or restock your emergency supply kit, including food, water, flashlights, a radio, fresh batteries, first aid supplies, and cash.
- Identify backup charging methods for phones.
- Learn how to manually open your garage door.
- If you own a backup generator, ensure it is ready to safely operate.
During an Outage
If you experience a blackout, SCE recommends the following:
- Switch off the lights (except one). You can help prevent damage to your electronics and appliances by unplugging them -- computers, stereos, televisions, and air conditioners. After the electricity is restored, you can plug them in again.
- Keep a fully charged cell phone on hand. During power outages, you may lose phone service, and your cordless phone may also lose power.
- Keep refrigerator and freezer doors closed. It helps keep the food cool. Before eating food items, check them for spoilage.
- If you see a downed power line, do not touch it. Call 911 immediately.
View more tips here.