Welcome
to Online Activity Registration
Welcome
to the City of Fontana’s Recreation and Community Services
activity registration system! The Recreation & Community Services
Division invites you to register for a diverse range of classes/activities
created for all ages! Registering online is a simple, efficient
way to bring recreation into your life today.
Please
read the following information regarding online registration. If
you are a returning customer, click
here to bypass the introduction on how to register.
How
to Register
Please print a copy of these instructions and use to assist with
your registration process.
-
Setting
Up An Account:
If you Do Not have a customer account, please
read these instructions, then Click
Here, or register from the Customer Login screen,
click on Request Account Now to register.
Fill
out the New Account Request completely, including birth date.
Please submit your request only once, and use your own information
when filling out the form, not a child you
wish to register. Once you have an account, you will have the
opportunity to add family members.
Please
Note:
You cannot proceed with the registration process until you receive
your Customer ID and Password via email, usually within 1 business
day. An accurate email address is required to complete the registration
process.
-
Search
For An Activity
-
You may search for activities by Location or Category (type).
- You
may also sort the list and choose whether you want to see
activities that take place in the future or are currently
in progress.
-
Activities with information that is grayed-out on the screen
are not currently available for registration.
- Click
on the activity name to see more details about the activity.
-
Choose An Activity For Enrollment
-
In the Activity Detail screen, click on Add to My Cart in
the blue banner under the activity description or at the bottom
of the page.
-
Additional Activities: After you have logged on you may continue
searching and adding activities to your Shopping Cart.
-
Login
If you have an account enter your Customer ID
and Password. Otherwise, click
here to request an account.
Add Family Members:
If you wish to enroll family members other than yourself:
a.
Click on My Account
b. Then click on Change Family Members.
c. Fill in the information completely for each member of your
family.
Note: Many of our activities have age restrictions;
therefore, birth dates are required.
Update
Shopping Cart:
If more than one family member will be attending the activity,
change the quantity, click on Update Cart, then Checkout.
Choose Enrollees:
This page allows users to choose the family member/s that will
be registering for each activity. Choose family members for each
activity, and then select Continue.
Please Note: If you have not added your family members before
reaching the Enrollee Information Page, they will not appear under
the Enrollee heading. You can click on My Account from here and
add your family member(s). Once all family members have been added,
then select Shopping Cart, from there you may continue to Checkout.
-
Checkout
Review your Shopping Cart. From this screen you can remove activities
from your cart, view more activities, or update your cart. If
everything is correct, click on the Checkout button to proceed.
Confirm Prices:
On the Confirm Prices page look over your transaction to confirm
the price(s), time(s) and date(s) of each activity/class. Click
Continue to proceed.
Payment:
Enter your credit card information on the Payment Information
page. Note: the name and address must match those that are on
file with your credit card company. If the address shown is not
your billing address, click on My Account and change your address
to match your billing address. Click Continue.
Receipt:
Print out a copy of your receipt.
If you have questions regarding online registration, please call
(909) 428-8360. If you have questions about specific activities,
please call the Community Center location directly. For information
on how to contact specific centers, click
here.
Fontana Recreation & Community Services Policies
The City of Fontana is committed to providing quality programs and
services to the public. The Recreation & Community Services
Division takes extensive measures to ensure that the information
presented online and in printed materials is the most accurate and
up to date information available. However, due to the limitation
of the information collection and posting process, we cannot guarantee
the accuracy of all of the information provided. Please be sure
to inquire about any specific program/activity changes or cancellations
by contacting the Recreation & Community Services staff directly
for the most up to date activity regarding classes, programs and
actual schedule availability. Thank you in advance for understanding
our limitations.
Refund
Policy
Refunds may be requested in person prior to the start of the second
class meeting. All refund requests (including registrations paid
for online, in person, or via touch tone registration) are subject
to a $10.00 processing fee. Upon approval, refund checks will be
mailed to the address on the original registration receipt and may
take up to four (4) weeks to process. Refund requests for registration
paid for by credit card will result in a credit back to the original
credit card upon approval. Refunds and charge backs may take up
to four (4) weeks to process.
Classes
cancelled by the Community Services Department Staff
will result in a full refund.
*Swim Lessons: Refunds/Transfers will not be approved
for swim lessons for any reason. Please register carefully and consider
year round school and vacation schedules.
Non-Resident
Fee
All non-residents are charged an additional $10.00 administrative
fee per participant/per activity. A non-resident is determined solely by place of
residence/street address. Non-residents are defined as those living
outside of city boundaries including those residing in San Bernardino
County areas.
Age
Requirements
Participants must meet age requirements as of activity start date.
Youth Sports age requirements are determined by year of birth and
require proof of age prior to participation.
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